Renovata has placed a world-class engineering leader at one of Europe’s most exciting AI-powered scale-ups — connecting exceptional talent with a company on a mission to redefine customer experience globally.
Munich / London – May 2026 – Renovata is pleased to announce the senior technology appointment of Marc Gaines as SVP Engineering & Technology at yoummday, effective April 2026. Marc joins the Munich-based scale-up at a pivotal moment in its growth journey, bringing the technical leadership, engineering credibility, and organisational depth the business needs to execute on its ambitious 2030 vision.
About yoummday
Founded in Munich in 2016 by the Harisch family, yoummday is an AI-powered CX marketplace that is fundamentally reimagining how businesses deliver customer service. The platform connects enterprises with a global pool of highly skilled, self-employed CX agents, replacing the traditional call-centre model with a flexible, technology-driven alternative that simultaneously reduces costs and improves quality.
Yoummday’s client base includes some of Europe’s most recognisable brands, and the business is backed by Armira Partners and Project A Ventures. With a rapidly expanding product suite built around generative and agentic AI, yoummday is targeting significant international growth — and has the platform, the team, and the ambition to get there.
The role
As SVP Engineering & Technology, Marc leads yoummday’s global engineering function, with accountability for platform architecture, engineering delivery, technical strategy, and the build-out of an organisation capable of scaling to meet the demands of international expansion and accelerating AI investment.
This is a high-impact senior technology leadership appointment at the heart of the business. Marc works closely with co-founder and CEO Klaus Harisch, and the broader executive team, to translate a technology-centric growth strategy into concrete product delivery — driving the engineering culture, operational rigour, and talent density required to compete and win in a rapidly evolving market.
Exceptional leader in the role
Marc is an accomplished technology executive with a track record of building and scaling high-performing engineering organisations within venture-backed, growth-stage technology businesses. He joins yoummday from KONUX, the AI-driven industrial IoT company, where he spent nearly seven years in progressively senior roles — serving as Chief Architect before stepping up as Interim CTO in late 2023 and assuming the full CTO role in May 2024.
At KONUX, Marc had end-to-end accountability for technology and engineering: defining architecture, leading AI and ML capability development, scaling the team, and driving platform transformation in a complex, internationally distributed business. His experience spans the full growth lifecycle — from laying technical foundations to leading organisations through investor-backed scaling and transformation.
Prior to KONUX, Marc served as Vice President of Product Development and later Solution Architect & Technical Principal at ifap Service-Institut für Ärzte und Apotheker, where he led technology and product development for a specialist healthcare information platform over more than four years. This grounded him in the rigour and reliability standards demanded by mission-critical software environments.
Marc brings the combination that scaling technology businesses most need in a senior engineering leader: architectural depth, genuine people leadership, strategic fluency, and the drive to deliver at pace without sacrificing quality. He is recognised for leading from the front, building teams that are motivated by mission, and operating credibly at the interface of engineering, product, and executive leadership.
“yoummday is a truly innovative company, and I’m inspired by its mission and the talented people behind it. I’m grateful to Klaus Harisch and Pablo Harisch for their trust in selecting me for this role, and I’m looking forward to contributing to the next phase of growth and helping shape what’s ahead.”
— Marc Gaines, SVP Engineering & Technology, yoummday
Renovata’s perspective
This C-suite and senior leadership appointment reflects the search Renovata is built for: a high-stakes, high-complexity technology mandate at a business operating at an inflexion point, where the quality of the hire directly shapes the value creation trajectory.
Finding the right senior technology leader for a fast-scaling, AI-native platform business demands more than a strong technical background. It requires identifying an executive who can hold the tension between architectural ambition and delivery reality, who can attract and retain world-class engineering talent in a competitive market, and who has the credibility to operate as a genuine strategic partner to founders and investors alike. Marc does all of this.
This appointment is further evidence of Renovata’s ability to identify and place exceptional C-suite and senior leaders across the European and global technology ecosystem — connecting high-growth, venture and private equity-backed businesses with the executive talent that drives lasting value creation.
Building leadership that drives value creation
The most important hiring decisions a scaling business makes are at the senior leadership level. Getting these decisions right accelerates a range of outcomes: product velocity, team performance, investor confidence, and commercial momentum. Getting these decisions wrong costs time, capital, and competitive ground that is hard to recover.
Renovata partners with investors, board directors, board sponsors, and C-suite leaders at these precise moments — bringing the network, process rigour, and market insight to identify and secure exceptional C-suite and senior leaders that internal teams cannot always reach on their own.
Leadership is your highest-leverage value creation lever
Renovata works with PE sponsors, portfolio boards, and operating partners to place the C-suite talent that drives performance and holds up in a sale process. If you have a leadership gap that needs closing, start a conversation with our team.
One partner for board, C-suite, leadership team and interim hiring
Renovata, RenovataCribb, Zeren and Renoir are an executive search and leadership hiring group with more than 25 years of experience and 60+ specialists across five offices in Europe and the US. Together we cover the full leadership agenda, from board and C-suite appointments to the senior leaders and teams who deliver the strategy, with experienced interim leaders who can step in at any level. We work with listed groups, corporates and investor-backed businesses at the moments that shape performance: a change of leadership, a new strategy or a step-change in scale.
Hiring for a similar role? Speak to a partner about your leadership search.
Contact
To discuss a senior leadership or C-suite search mandate, or to learn more about Renovata’s executive search practice:
Alex Zaharia
Consultant, Renovata
alex.zaharia@renovata.com